Shipping policy
We currently ship within the United States only.
Processing & Delivery
Every item is made to order. Please allow 2–5 business days for production, plus the delivery time for your selected shipping method. Estimated delivery dates are shown at checkout before your order is placed.
Shipping Rates
Shipping rates are calculated at checkout based on the items in your order and your delivery location. Orders over $75 qualify for free standard shipping. Expedited shipping options, when available, will also appear at checkout.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with tracking information. Please allow up to 48 hours for tracking details to update.
Shipping Delays
Production and carrier delays may occasionally occur during holidays or periods of high demand. If your order has not arrived within the estimated delivery window, contact us and we'll look into it.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. Once an order has shipped, we may not be able to reroute the package. Orders returned because of an incorrect or incomplete address may require an additional shipping charge before they can be sent again.
Damaged or Lost Orders
If your order arrives damaged or does not arrive, contact us at
contact@binaryhabitat.com
and include your order number so we can help resolve the issue.
Questions?
Email contact@binaryhabitat.com
Call 956-505-5111